Thursday, January 10, 2008

beyond frustrated!!

on 12/28 w was in an accident with the bmw car. he was very graciously going to pick up our van at the repair shop. he'd taken it in for repairs so that when i went to mexico it would be in tip top shape.

someone turned left in front of him. by the grace of God no one was injured and the car is still technically drivable. the driver's side door won't open, so in order to drive it you have to get in on the passenger side, climb over the console to get in to the bucket seat. uhm, not this chick!!

w has taken it up for an estimate and farmers insurance has agreed to pay for the whole thing. (farmer's was the other guy's insurance company) that's all been settled, but try to get an adjuster to the house is like pulling teeth. and now trying to get a hold of the person that scheduled it is next to impossible.

i've been cooperative to this point. although i was supposed to hear from the adjuster yesterday and didn't, my calls back to the scheduler have fallen on deaf ears. so today i called the claims supervisor. "you are definitely scheduled for this morning" and he gave me the adjuster's phone number. . .the one that was supposed to call me, remember.

so. his voice message said "this is thursday, i am in a meeting until noon. . ." from calm to totally stressed out in 0.2 seconds. i'm fit to be tied. so another call to the supervisor, i leave a message. to his credit, he called back some 20 minutes later. . .he had spoken with some AZ people who guaranteed they would take care of it TODAY. so we'll see.

although i really don't want to do it, i will hire an attorney to deal with them if this isn't all settled today. enough is enough.

sigh. all this stress and i don't even have a job!!!

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